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Chairman and President’s Report

CU Direct marked its 25th anniversary in 2019. As we look back on our history and how we transformed the company to become today’s leader in lending technology, we celebrate this milestone with immense gratitude to our shareholders and customers. Looking forward we will continue to challenge ourselves to go further, do more, and continue to expand our value proposition.

Over the past two years, CU Direct’s Board and management identified the risks and opportunities in the financial services marketplace and how the Company can best take advantage of them. We recognized  the importance for CU Direct to diversify its investments in other loan products as well as take the opportunity to invest in a first ever Enterprise Origination Platform for all loan and new account products. This decision required a substantial investment that will create meaningful benefits to our credit unions.  We have adequate capital to make these investments and to endure planned deficits in 2019 and 2020.

In 2019, CU Direct set the foundation to creating the ultimate origination experience for members, credit unions and auto dealerships. We did this while continuing a solid growth trajectory in indirect lending, and our consumer lending platform.

Our CUDL network grew to 1,172 credit unions in 2019 and retained the #1 spot for auto lenders in the U.S for the third year in a row. CU Direct credit unions delivered more than $43 billion in total loan funding. Our dealer coverage throughout the nation also increased to include 15,813 auto dealers on the CUDL network.

In this age of transformation, we are committed to bringing products to market that meet and exceed the needs of lenders. In 2019, we completed the acquisition of CU Direct Connect of Colorado to expand our outsourced loan processing services and indirect lending solutions for credit unions. We also entered the final phase of development for our new point-of-sale experience for mortgage and consumer origination, which will be launched in 2020.

Our new POS will deliver the first ever dynamic application for all loan and account origination types, providing another critical component of our single enterprise platform for indirect, consumer, and mortgage lending.

On behalf of the Board of Directors, management, and staff of CU Direct, I want to thank our stakeholders and partner credit unions for 25 successful years. We look forward to continuing to build a path to a future that benefits the credit union industry and members alike.

Tony BoutellePresident & CEO

Keith SultemeierChairman of the Board

Lending 360 | Honor Credit Union

Enterprise Solutions

Enterprise Solutions

Enterprise Solutions

For 25 years, CU Direct has been at the forefront of credit union lending.

By bringing engagement, origination, and operations together, we’ve created a suite of solutions that bring efficiency, productivity, and profitability to our partners. In 2019, we introduced our new mortgage LOS, providing a complete, comprehensive and advanced lending experience to credit unions.

As we look back at our history, we’re proud to have built the network, technology, and platform that will drive us into the future of lending.

Engagement

Point of Sale
Auto shopping
Marketing & CRM

Origination

Consumer LOS
Mortgage LOS
Indirect lending
Retail financing

Operations

Analytics
Consulting
Outsourced loan processing
Insurance & aftermarket

Board of Directors

keith-sultemeier

Keith Sultemeier

CHAIRMAN

President & CEO, Kinecta FCU

jim-laffoon

Jim Laffoon

VICE CHAIRMAN

President & CEO, Security Service FCU

Erin Mendez

Erin Mendez

SECRETARY AND TREASURER

President & CEO, Patelco CU

donna-bland

Donna Bland

President & CEO, Golden 1 CU

board_todd-marksberry-500x500-v2

Todd Marksberry

President & CEO, Canvas CU

brett-martinez

Brett Martinez

President & CEO, Redwood FCU

bob-mckay

Bob McKay

President & CEO, Together CU

nader-moghaddam

Nader Moghaddam

President & CEO, Financial Partners CU

sterling-nielsen

Sterling Nielsen

President & CEO, Mountain America CU

benson-porter

Benson Porter

President & CEO, BECU

board_kim-sponem-500x500-v2

Kim Sponem

President & CEO, Summit CU

john-lund

John Lund

President & CEO, America First CU

jeff-march

Jeff March

President & CEO, Citadel

keith-sultemeier

Keith Sultemeier

CHAIRMAN

President & CEO, Kinecta FCU

jim-laffoon

Jim Laffoon

VICE CHAIRMAN

President & CEO, Security Service FCU

Erin Mendez

Erin Mendez

SECRETARY AND TREASURER

President & CEO, Patelco CU

donna-bland

Dona Bland

President & CEO, Golden 1 CU

board_todd-marksberry-500x500-v2

Tood Marksberry

President & CEO, Canvas CU

brett-martinez

Brett Martinez

President & CEO, Redwood FCU

bob-mckay

Bob McKay

President & CEO, Together CU

nader-moghaddam

Nader Moghaddam

President & CEO, Financial Partners CU

sterling-nielsen

Sterling Nielsen

President & CEO, Mountain America CU

benson-porter

Benson Porter

President & CEO, BECU

board_kim-sponem-500x500-v2

Kim Sponem

President & CEO, Summit CU

john-lund

John Lund

President & CEO,
America First CU

jeff-march

Jeff March

President & CEO, Citadel

Executive Team

Tony BoutellePresident & CEO

Bob ChildChief Operating Officer

Roger HullChief Product Officer

Phil DuPreeChief Revenue Officer

Neetu BhagatChief Financial Officer

Brian HendricksChief Marketing Officer

Erin WilsonGeneral Counsel

Tony BoutellePresident & CEO

Roger HullChief Product Officer

Neetu BhagatChief Financial Officer

Erin WilsonGeneral Counsel

Bob ChildChief Operating Officer

Phil DupreeChief Revenue Officer

Brian HendricksChief Marketing Officer

Financials

2019 CU Direct financials can be viewed on our financials page.

Financials

2019 CU Direct financials can be viewed on our financials page.

Shareholders

A

B

C

D

E

F

G

H

K

L

M

N

O

P

Q

R

S

T

U

V

W

X

Y

Strategic Advisory Council

Ed MaierSVP, Citadel Financial Federal Credit Union

Chad ShaneCLO, Canvas Credit Union

Charles GossCLO, Security Service Federal Credit Union

Danielle BridgesCRO, Vantage West Credit Union

Jason OsterhageCLO, Alliant Federal Credit Union

Joe BrancucciCLO, Financial Partners Credit Union

John RubyCLO, Bellco Credit Union

John NewettSVP, Indiana Members Credit Union

John ConineSVP, SchoolsFirst Federal Credit Union

Joseph LeonardVP, Pentagon Federal Credit Union

Larry JonesSVP, Bethpage Federal Credit Union

Marty PellCLO, Coastal Federal Credit Union

Michael LondonCLO, Georgia United Credit Union

Mike LongCCO, UW Credit Union

Nathan AndersonCOO, Mountain America Credit Union

Paul KirkbrideCCO, Washington State Employees Credit Union

Randy HalleyEVP, America FIrst Credit Union

Richard MusciEVP, Golden 1 Credit Union

Richard WadaCLO, Patelco Credit Union

Sandi PapenfuhsSVP, First Tech Federal Credit Union

Scott StrandCLO, BECU

Steve LeugersCCO, Onpoint Community Credit Union